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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Oliver T

May 15, 2026

5  out of  5
rating by Oliver T
"I was getting hassled by my previous insurance company demanding corrections pertaining to wildfires around my house that were impossible to do in the amount of time they were giving me and most of the demands weren’t necessary or ridiculous in nature. My guess is that they were looking for a reason to cancel us. I called and Micaela made it easy to make the switch to State Farm so it’s nice having peace of mind again. It’s nice knowing that there is an insurance company that welcomes you and isn’t putting ridiculous demands on our property. I just wanted to update here on the auto insurance side. My mom recently passed away and I needed to get her vehicles on my policy. I called the office and then after speaking with Jessica for a short time on the phone we communicated by text. Jessica made things very easy for me sending everything through text and in a couple hours the vehicles were insured. I was very appreciative of her willingness and helpfulness to get the vehicles insured quickly. I wanted to add another example of how great this office is to work with. I wanted to add another vehicle to my policy and I needed it done quickly so I could drive it away from the seller. I felt better just having it insured right away. I simply emailed the vin number and mileage and asked to add it using the same policy I have so full coverage and same deductible. Micaela had it done quickly and I driving home with it."
We responded:
"Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that Micaela was able to make the switch to State Farm smooth and stress-free for you. Providing peace of mind and a supportive, understanding approach is exactly what we strive for. Please don’t hesitate to reach out if you need anything else—we’re always here to help! Update - Thank you for trusting us during a difficult time. We’re sorry for your loss, and we’re grateful Jessica could provide clear, helpful support so you could move forward with your mom’s vehicles. Please let us know if there’s anything else we can do."
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Ariel Sanford

May 6, 2026

5  out of  5
rating by Ariel Sanford
"Worked with Jessica and she helped with explaining my rates and made adding another vehicle so easy. Thank you!!!"
We responded:
"Ariel, you’re the best—thank you for the 5 stars! 🌟 We’re happy to hear Jessica made everything clear with your rates and helped you add another vehicle without any hassle. Appreciate you!"
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Tony Simmons

May 5, 2026

5  out of  5
rating by Tony Simmons
"Fantastic place to do business, nice, friendly,staff."
We responded:
"Thank you for choosing us, Tony! Friendly service and straightforward assistance are what we’re about. We’re glad you had a great experience—see you next time!"
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Amber Watkins

April 29, 2026

5  out of  5
rating by Amber Watkins
"We had a very easy change over of insurance. We are glad to be part of the group. Thank you"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Cathy Franklin

April 29, 2026

5  out of  5
rating by Cathy Franklin
"We have been with State Farm and Dean Stirm for many years, and they have always provided outstanding service and support. From our homeowners insurance to our auto insurance, they have consistently met all of our needs with professionalism, care, and attention to detail. Dean and his team are always friendly, knowledgeable, and quick to help with any questions or concerns. They truly treat you like family and make you feel valued as a customer, not just another policy number. We highly recommend State Farm with Dean Stirm for all of your insurance needs. If you’re looking for an agency that is trustworthy, professional, and genuinely cares about their clients, this is the place to go!"
We responded:
"Hi Cathy! Wow—thank you for the amazing review. We’re so happy to hear that you feel taken care of and treated like family. Our goal is to provide reliable coverage and real support, not just policy numbers. We appreciate your loyalty over the years and your strong recommendation for others seeking trustworthy, professional service."
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Sam Stacher

April 27, 2026

5  out of  5
rating by Sam Stacher
"Jessica is a keeper.. State Farm is lucky to have her! Amazing costumer service. Knowledgeable, quick response time. She made getting insurance easy. 10/10 recommend giving her a call!"
We responded:
"Thank you for the kind words! We’re lucky to have Jessica on our team, and we’re glad you felt the difference in service. If you ever need anything, we’re here to help."
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Penny Beed

April 17, 2026

5  out of  5
rating by Penny Beed
"I recieved a phone call from Jessica, at state farm in Rouge River about saving me money for my Jeep Compass on Insurance. I agreed to listen and finally!! I really did get my Insurance at a lower price. $47.dollars is what Jessica has saved me each month . She helped me switch over to State Farm. Very happy and she has been very helpful, with payment and dates as I am on social security. Thank You JESSICA"
We responded:
"Hi Penny! Thank you for taking the time to leave such a great review. We’re so happy to hear Jessica helped you find a lower rate and that you’re now saving about $47/month. It’s wonderful to know the switch was smooth and that she was able to help with payment timing that works for you. We truly appreciate you!"
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Zachary6080

April 1, 2026

5  out of  5
rating by Zachary6080
"Great customer service and a great price! Micaela McCready was able to answer all my questions an more! Definitely would recommend Dean Stirm - State Farm Insurance to all my friends and family."
We responded:
"Zachary, we truly appreciate your thoughtful review. It’s wonderful to hear that Micaela answered all your questions and that you found our prices to be great. Your recommendation to friends and family means a lot to us—thank you!"
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Sherri Anderson

March 11, 2026

5  out of  5
rating by Sherri Anderson
"Thank you, Jessica, for always being so friendly when I need help! Best insurance office ever!"
We responded:
"Thank you so much for your kind words! Jessica is truly a gem, and we’re glad she’s been able to help you with a smile. We appreciate your trust and look forward to assisting you with your insurance needs!"
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Eva Fickes

March 7, 2026

5  out of  5
rating by Eva Fickes
"Always great and prompt service when we need it. Jessica and Thomas recently helped with some timely issues I was having. Very dependable, professional, and courteous. Always willing to help. I would highly recommend them!"
We responded:
"We sincerely appreciate your generous feedback! It’s fantastic to hear that Jessica and Thomas provided swift and reliable assistance when you needed it most. Delivering attentive and respectful service is our priority, and your endorsement means a lot to us. Thank you for placing your confidence in us for your property, vehicle, and general liability insurance."
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Barb Dolfini

March 6, 2026

5  out of  5
rating by Barb Dolfini
"Micaela was very professional, friendly and knowledgeable"
We responded:
"Thank you for your positive review! We’re glad Micaela provided professional and helpful service. Your referrals are greatly appreciated."
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Linda Walsh

February 10, 2026

5  out of  5
rating by Linda Walsh
"Very friendly & helpful staff. Jessica spent time going over our insurance needs. We saved over $1200 on Home Owners & over $500 on Auto."
We responded:
"We really appreciate you taking the time to share your experience! Jessica and the entire team are dedicated to helping our clients find the best coverage at the best price. It’s wonderful to know we saved you over $1700 combined — that’s what we love to do!"
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Leah Daily

February 4, 2026

5  out of  5
rating by Leah Daily
"5 star review for Jessica Dearinger who has been more than helpful to us! Thank you for all of your help!"
We responded:
"Thank you so much for your kind words! Jessica is truly a gem, and we’re thrilled to hear she made such a positive impact. We’ll be sure to pass along your gratitude—she’ll be smiling all day!"
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Mary Kartes

February 3, 2026

5  out of  5
rating by Mary Kartes
"Jessica was super quick to help and professional!"
We responded:
"Thanks a million for the glowing review! Jessica’s dedication shines through, and your feedback is the perfect reward. We’re here anytime you need us!"
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Andrew Ball

February 2, 2026

5  out of  5
rating by Andrew Ball
"Great service, and a great price"
We responded:
"Your positive feedback truly brightens our day! Offering affordable rates alongside outstanding service is what we strive for. Thanks for choosing us."
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Memory Thief

January 26, 2026

5  out of  5
rating by Memory Thief
"Jessica showed true professionalism and courtesy when assisting me with setting up my insurance and ensuring I received all my documents. She made the process seamless and made the overall experience outstanding. I trust, that if an occasion arises that I need to use this insurance that I will be well taken care of."
We responded:
"It’s fantastic to know that the process felt seamless and that Jessica’s help made your experience outstanding. Should you ever need to use your insurance, rest assured that we’ll be here to provide the care and support you deserve."
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Emmalee Hudson

January 12, 2026

5  out of  5
rating by Emmalee Hudson
"Micaela is the best agent I’ve ever worked with! Love this office and won’t go anywhere else!"
We responded:
"Wow, thank you! Micaela will be so happy to hear this. We’re glad you love our office and we’re here anytime you need us!"
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Rachel Roberts

January 3, 2026

5  out of  5
rating by Rachel Roberts
"Genuinely could not have been an easier process over the phone. Micaela was informed, helpful, and patient and I cannot recommend this insurance agency more!"
We responded:
"Thanks a ton for the fantastic feedback! We’re glad Micaela was able to guide you with patience and knowledge. Your recommendation means the world to us!"
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Barb Moore

December 22, 2025

5  out of  5
rating by Barb Moore
"Micaela, thank you so much for your help with my manufactured home ins. They aren"t easy to insure and your persistent help is greatly appreciated."
We responded:
"Thank you for taking the time to recognize Micaela’s efforts. Manufactured home insurance can be complicated, and we’re happy she was able to guide you through it with patience and persistence. Looking forward to assisting you again!"
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Milt Coyle

November 21, 2025

5  out of  5
rating by Milt Coyle
"Micaela is great agent"
We responded:
"Thank you for your five-star review! We’re so glad Micaela could assist you and that you’re happy with our pricing. Your satisfaction is our priority, and we’re here whenever you need assistance with your insurance. Looking forward to serving you again!"
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Cathy

November 14, 2025

5  out of  5
rating by Cathy
"Jessica was very helpful! We purchased property from out of state. She made it easy to get our insurance set up during the escrow process. Thanks Jessica!"
We responded:
"Thank you for the great feedback! Jessica is happy to have made the insurance setup easy during your escrow. Wishing you all the best with your new property, and we're here whenever you need us!"
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Ken West

October 17, 2025

5  out of  5
rating by Ken West
"We are in the process of getting a new-to-us vehicle and adding a teen driver to our policies. We were hearing horror stories of what the expense could be for adding a first-time teenage boy to our policies so we started shopping. After getting a quote that sounded good to us, we took it back to our friends at Dean Stirm's. Lisa took the time to look over the quote we received and pointed out some flaws in the estimate. She also did a lot of number crunching for a couple of days and then sat down with both of us, in person and went over everything. She was able to come up with a plan that was manageable for us and not at all as scary as we were expecting. Maybe a lot of people are used to doing things online or over the phone but for us it was very helpful to have someone in our corner searching the best ways to help us and then meeting with us face to face and going over all of those details. Thank you so much Lisa for all of your help. Five stars are not enough!"
We responded:
"Thanks so much for this wonderful review! We know adding a teen driver can be stressful, and we’re so happy Lisa could make it less scary and more manageable. It’s important to us to be there for our clients in person, and your feedback truly means a lot. Congrats on your new-to-you vehicle!"
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Dave M

October 4, 2025

5  out of  5
rating by Dave M
"I was recently informed by my insurance company that they would not renew my home insurance due to the risk from forest fires in this area. With less than two months before my insurance would expire, I went to Dean’s office and met with Jessica, hoping that I could obtain insurance with State Farm. Jessica obtained all of my data, filled out and submitted the necessary forms and followed up for me as the process took its course. Dean came out to my property and pointed out things for me to do that would give me better defensible space. I carried out his suggestions and our collective efforts resulted in State Farm covering my home, for which, I’m extremely grateful."
We responded:
"We understand how stressful it can be to face non-renewal of your insurance, especially with wildfire risks. It means a lot that Jessica and Dean could guide you through the process and help protect your home. Thank you for sharing your journey—we’re honored to be your insurance partner."
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David Little

October 3, 2025

5  out of  5
rating by David Little
"Jessica made switching my car insurance super quick and easy. Great staff at this office. Will recommend to anybody."
We responded:
"We appreciate your positive feedback! Jessica and our staff work hard to make things easy for our clients. Thanks for recommending us to others! "
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Bobby Bates

October 3, 2025

5  out of  5
rating by Bobby Bates
"I've had many issues come up with my insurance and those people in there and Dean Stern's office are very helpful very quick and call me by my first name I have no complaints whatsoever in fact they've gone the extra mile for me more than once I highly recommend them"
We responded:
"We’re delighted that Dean Stirm’s office and team could assist you promptly and personally, and it’s truly rewarding to know we’ve gone the extra mile for you!"