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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Wonder Wendy staykow

Wonder Wendy staykow

October 30, 2024

5  out of  5
rating by Wonder Wendy staykow
"Thank You Ryan for getting back to me so quickly! I appreciate your customer service."
We responded:
"We are so pleased to hear you received swift and satisfactory customer service! Please consider referring your family and friends to our office for all their insurance needs. "
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Lawrence Sussman

October 25, 2024

5  out of  5
rating by Lawrence Sussman
"I chose Dean Stirm - State Farm because of his dedication to and support of trails in our area, and I'm really happy with his local insurance agency. Everyone I've interacted with has been prompt, professional, and friendly. Ryan was even able to get me a better deal on my homeowner's policy which resulted in my monthly mortgage payment going DOWN! Simply amazing. Thanks Ryan and everyone at Dean's office!"
We responded:
"Thanks for your great feedback, Lawrence! We are do pleased to hear that you saved with State Farm! Ryan is a valued member of our team and it's always great to hear when a team member shines! Please consider referring your friends and family to our office for their insurance needs."
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Shasta Pruitt

October 3, 2024

5  out of  5
rating by Shasta Pruitt
"Ryan did an outstanding job assisting us with our insurance needs. It was a ver y complicated process. His knowledge, patience and friendly demeanor made the process very easy and efficient. I highly recommend Ryan and State Farm!"
We responded:
"Thanks for your feedback, Shasta! Ryan is an important member of our team and we are so pleased to hear that he helped make the insurance process run smoothly. Please consider referring your family and friends to our office for their insurance needs."
Profile photo of Kat Bender

Kat Bender

September 28, 2024

5  out of  5
rating by Kat Bender
"Excellent Service and fair price! Micaela, I can't thank you enough for you excellent follow up and for making it easy to become a State Farm Insured! 100% Recommend!!!"
We responded:
"We are so pleased to hear it! We value Micaela and appreciate it when our customers let us know when we've done a good job! Please consider recommending us to your friends and family for their insurance needs. "
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Ivonne Polio

August 10, 2024

5  out of  5
rating by Ivonne Polio
"I loved the environment at Deans office. The staff is so kind and welcoming. Lisa was so helpful getting me auto insurance. I’ve struggled with other insurance companies but this crew made it a wonderful experience. I’m definitely a life long customer"
We responded:
"Ivonne, we are delighted to hear you had such a positive experience with our office! Please consider referring family and friends to us for all their life, health, auto and fire insurance needs. "
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Mark Humphrey

August 9, 2024

1  out of  5
rating by Mark Humphrey
"I have had auto and home insurance policies with state farm for decades. For the last 10 years Dean Stirm’s office has provided great customer service until this week. Worked with office agent for over a week that kept requesting new home information upon every visit to reestablish a previous home insurance policy. Upon arrive today that agent was not in the office and the other agent did not have access to the information for finalizing the policy and again asked for additional documentation(home pictures). I was happy to provide information that was requested the for the 1st two visits but this time I expressed my frustration with their process. I was told my behavior was “Surly” from whom I believe to be a manager of the office. It definitely was not Dean who I had met before and have great customer service from. This is definitely not the customer service I wish on anybody and am happy to take my $ to a State Farm agent that will not waste my time."
We responded:
"We value and appreciate our customers. I am currently out of town, but would like to speak with you about your experience. Can I call you later this week? "
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Christina Caldwell

July 25, 2024

5  out of  5
rating by Christina Caldwell
"I've been with State Farm for 35 years. Dean and Ryan are the absolute best! Ryan went above and beyond to make sure that the policy on my new house was not cancelled and that my car was transferred over seamlessly from the policy I held in California. Ryan was even able to save me some money on my auto insurance policy. WIN WIN! His dedication and clear communication really saved the day! I could not recommend them enough. Thank You!!!!"
We responded:
"We love to hear that our office took care of your insurance needs! Please don't hesitate to call with any auto, health, life or fire insurance questions. Our office is always a phone call away! "
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Kim smith

July 24, 2024

5  out of  5
rating by Kim smith
"Dean and his entire office staff are knowledgeable, friendly, and helpful. I wouldn’t trust my insurance needs to anyone else!"
We responded:
"It's our privilege to take care of your insurance needs, Kim! Thanks for the wonderful feedback. "
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Dave Paxson

July 4, 2024

5  out of  5
rating by Dave Paxson
"Great insurance and the most awesome people. I have been with them for many years and just added another policy. Highly recommend this place."
We responded:
"Thanks so much for the great feedback, Dave! We are so pleased to hear that you've had such a great experience with our office. Please consider referring your friends and family to us for all their insurance needs."
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DGAFT9X

June 30, 2024

5  out of  5
rating by DGAFT9X
"Been useing State Farm for 7 years now and have no issues at all. what i love most is how much he does for the community. Much respect"
We responded:
"Thanks so much for the great feedback! It's a privilege to be a part of this community. Please consider referring your friends and family to us for all their insurance needs."
Profile photo of Desiree Devish

Desiree Devish

June 30, 2024

5  out of  5
rating by Desiree Devish
"We have been with State Farm for over 4 years! If we ever have any questions they are quick to respond. We love all the work they do for the community."
We responded:
"We are delighted to hear you are well served by our office Desiree! Please consider referring family and friends to us for all their insurance needs."
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Jennifer Pardini

June 28, 2024

5  out of  5
rating by Jennifer Pardini
"They made getting my homeowners policy nice and easy. Lisa was super helpful :) Great rates too!"
We responded:
"Thanks so much for the great feedback Jennifer! Please consider referring your friends and family to our office for all their home, auto, life & health insurance needs."
Profile photo of L Greeley

L Greeley

June 19, 2024

5  out of  5
rating by L Greeley
"Michaela McCready, greeted us with a smile. She welcomed us in to State Farm and we haven't looked back since. She's available whenever we need her and has been humble enough to ask her colleagues for assistance if unsure about this new to her job. Teamwork is key in this office. Ryan Galbraith opened our eyes about life insurance. Even Lisa in the office has been there for us. Dean Stirm has put together an A+ team. Thank you for being there for my family as well as for our community."
We responded:
"We are so pleased to hear that all your insurance needs are being met by our staff! It's always great to hear positive feedback, especially from customers that are new to our agency. Would you please consider referring family and friends to our office for their auto, health, life and fire insurance needs? Thanks again, and welcome to Dean Stirm State Farm! "
Profile photo of Ellie Jones

Ellie Jones

June 19, 2024

5  out of  5
rating by Ellie Jones
"Micaela was so patient and helpful with switching over my existing policy from another state. I appreciate her insight on how I can save a buck and made my move so easy."
We responded:
"We are so pleased to hear that your transition from out of state went smoothly. Micaela is a valued member of our team, and we all strive to meet and hopefully exceed your expectations when it comes to your auto, health, life and fire insurance needs."
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carla reagles

June 6, 2024

5  out of  5
rating by carla reagles
"Dean Stirm and his staff are always professional and willing to help and answer questions. Dean does so many community events, for example I’m here helping the Dean Stirm staff scoop ice cream to our Elementary students for the end of year! I love this and Dean Stirm Srate Farm."
We responded:
"Thanks for your kind words, Carla! We appreciate your amazing volunteerism and are pleased to hear that we meet your needs concerning your insurance. Please consider giving our name to a friend or family member. We would be happy to quote their auto, health, fire and life insurance."
Profile photo of Richard Hart

Richard Hart

June 5, 2024

5  out of  5
rating by Richard Hart
"We worked with Michaela. She was awesome. We want to adopt her for our daughter."
We responded:
"We are so pleased to hear that your interaction with Michaela was so positive! We value your business and strive for great customer service as we serve your insurance needs. Please consider referring your friends and family to our office for quotes on auto, health, fire and life insurance."
Profile photo of Allison Jackson

Allison Jackson

March 7, 2024

5  out of  5
rating by Allison Jackson
"I was in need of a change to my monthly bill pay. Jake was empathetic and helpful to my bookkeeping plight. I couldn't have asked for a more reassuring voice. Thank you, Dean, for your staff's earnest attention to our needs."
We responded:
"Thanks for great feedback Allison! Jake, along with all our staff make it a priority to meet our customers needs. Please consider referring your family and friends to our office for all their auto, home & life insurance needs."
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Des V

November 15, 2023

5  out of  5
rating by Des V
"Had such a great experience with David at the rogue river branch. He stayed in touch and took time at my convenience to get my coverage handled. It was also such a relief to see that unnecessary charges for wildfire mapping were not applied as it was for other companies, which dramatically impacts pricing. Thanks again for all your help and professionalism"
We responded:
"Thanks for the great feedback, Des! We are so pleased to hear that your interaction with David was so positive. Please consider referring your family and friends to our office for all their insurance needs."
Profile photo of Zachary Pelletier

Zachary Pelletier

November 14, 2023

5  out of  5
rating by Zachary Pelletier
"Lisa is the best person to not only help us out with any and everything we need, but have a nice chat with as well!"
We responded:
"Thanks for the wonderful feedback Zach! We really value Lisa on our team. We appreciate serving your insurance needs. Please consider referring your family and friends to our office for a quote."
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Red Raven

September 27, 2023

5  out of  5
rating by Red Raven
"People there are very friendly and helpful. They answer your questions with kindness."
We responded:
"Thanks so much for your review! We strive to provide superior customer service. Please consider referring your friends and family to our office for their insurance needs."
Profile photo of Kelly Will

Kelly Will

June 22, 2023

5  out of  5
rating by Kelly Will
"Dean Stirm Agency is a great business. They care for their clients, and they go the extra mile to provide great service and insurance rates. Thank you!"
We responded:
"Thanks for the great feedback Kelly! We are so pleased that you received the great customer service we strive to provide. Please consider referring your family and friends to us for all their insurance needs. "
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gina bevando

June 17, 2023

5  out of  5
rating by gina bevando
"Ryan is a god send! I have all my cars and homes with State Farm and it’s all thanks to Ryan’s hard work and prompt response. We buy & sell cars & toys more frequently than we should & I’m always embarrassed to email him … again & again but he gets the job done extremely fast & with the best customer service & care I’ve ever encountered! Would highly recommended not only this office but Ryan in particular. Great guy to work with!"
We responded:
"Thanks for your feedback Gina! We appreciate your business and it's great to hear that you are receiving outstanding service. Please consider recommending Ryan and our office to your friends and family for their insurance needs."
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PAM NESTER

June 10, 2023

5  out of  5
rating by PAM NESTER
"I have every house and every car we own with Dean Stirm State Farm and have had for years now. I have in the past filed claims for both home and vehicle issues and in my opinion, this is the area that confirms whether one has made the right decision regarding the insurance company one has chosen. Let me assure you that, I definitely have made the right decision with Dean Stirm State Farm. An excellent company, with excellent and personal service and never once have I been disappointed. Claims always handled efficiently and quickly and worry free for myself. I recently had the pleasure of meeting and working with Ryan and through some suggestions from him, I am now saving even more on my existing accounts and I am beyond thrilled with Ryan's help and that of the entire office. You can not go wrong with Dean Stirm State Farm. Thank u"
We responded:
"Thank you so much for your feedback Pam! It's great to hear that you have received outstanding service; that's what we strive for. We appreciate that you continue to trust our office with your insurance needs."
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Paul Wert

February 11, 2023

5  out of  5
rating by Paul Wert
"Very fast and easy to get a new policy thanks"
We responded:
"Thanks so much for the kind feedback Paul! We are so pleased to hear you received great customer service. Please consider referring your friends and family to our office for all their insurance needs."
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Brandon Stradford

January 8, 2023

5  out of  5
rating by Brandon Stradford
"Great rates when you bundle your home insurance... 5 years later, they haven't had a competitor! And their customer service is exceptional. 100% recommended along with customers I know who need auto insurance."
We responded:
"We are so pleased to hear you are having a good experience with us Brandon! We strive to give our customers the best possible service. "